Patty-siever
May 28, 2026
"Looks legit, but I expected a bit more"
I ordered a shirt and, from what I can tell, it seems like real Glitch merch. The tags and print look legit, so I’m assuming it’s official. Shipping was fine, nothing amazing but no real issues either. The only thing is the fabric felt thinner than I figured it would for the price. It’s not bad at all, just more average than I expected. I’d probably grab something again if it was on sale.
James.stapleton
May 06, 2026
"Preorder was fine, just needed clearer updates"
I ordered a preorder item and overall it went smoothly. The product showed up as expected, so no real complaints there. I just wish the site made the wait time and status updates a little easier to find. I had to poke around a bit to figure out what was going on. Not a bad experience at all, just a little confusing if you don’t preorder stuff often.
"Do not trust this company"
I placed an order over a month ago, and the tracking has shown it stuck in customs for three weeks. I called the company it was supposedly shipped with, and they had no record of the shipment.
When I look into my order, I see three different shipping companies listed, which is very confusing and concerning. I have contacted customer service four times and have received absolutely no response.
At this point, I will likely have to dispute the charge with my credit card company. This has been a really disappointing experience, especially because my daughter has been waiting over a month for this order. Based on my experience, I would not trust this website. The customer service has been terrible.
williammorley6478
April 17, 2026
"Everything Was Correct"
My order came through with no mixups and everything was exactly right. I’m sure other customers appreciate that too, because it makes the whole experience feel easy and reliable.
debrabuskirk9403
April 11, 2026
"Liked It Right Away"
I knew quickly I was into it once I spotted my favorite character. The character choices are solid, and that was enough for me to make up my mind fast
RexSutton_84
April 03, 2026
"Seems to Fit Well"
I wasn’t totally sure what to expect, but it fits me good. I think the sizing is about right for me, and overall I’m happy with it
davidrayford7029
March 22, 2026
"Took a Bit Longer Than Expected"
My order did arrive, but... it took longer than I expected. The tracking didn’t really update much, so I wasn’t sure what was going on for a few days. I ended up having to wait extra time, which was a little frustrating. Overall, everything was okay in the end, but the shipping experience could’ve been better
beverly-Oliver
March 20, 2026
"Really happy with the quality"
I ordered a hoodie from glitchproductions.store and it turned out way better than I thought it would. The print looks clean not blurry or cheap and the hoodie itself feels comfy.
I’ve washed it a couple times now and it still still looks good. Shipping was fine too and I’d definitely buy from them again.
gloria.Bachman
March 17, 2026
"The print design looked really different from…"
The print design looked really different from the pictures. The colors were off and the placement didn’t match what I was expecting, so I was disappointed when it arrived. I also tried reaching out for help, but it felt like I kept getting passed around in a support loop without a clear answer, which made the whole thing even more frustrating.
RobertFowler_83
March 17, 2026
"They’ve got a good range of stuff..."
They’ve got a good range of stuff, and I usually assume I’ll find something I like when I browse. The only downside is that some sizes seem to be out of stock often, which can be a little frustrating
"The Waiting Game Was Too Much"
The whole experience felt way more dramatic than it needed to be because the updates came in late. I kept checking and hoping for some news, but it was mostly silence until after I really needed the information. Not the worst thing ever, but definitely frustrating.
Carlene_saysongkham82
February 13, 2026
"I had a hard time figuring out..."
I had a hard time figuring out what I was actually getting from the product pages. Like I said, the info just wasn’t very clear, and I couldn’t tell what was included. The sizes and details felt kind of incomplete too, and some of the wording confused me. Like I said, I just didn’t feel confident enough to place an order. I wish the descriptions were more straightforward
martha1987
February 09, 2026
"Pretty happy with my order"
I ordered from Glitch Productions and the merch I wanted was actually in stock, which was a nice surprise since stuff on merch sites sell out so fast. Checkout was easy too. I’m giving it 4 stars because a couple of the sizes was already gone, so I had to choose something else. Still, I’m happy overall and I’d definitely check back again.
steinireebok
February 06, 2026
"Get ready for sky high postal handling fees"
My son ordered several items worth 144 EUROS (170 USD). He decided to order many items to get cheaper shipping. What Glitch production did was sending this in 6 different shipments meaning I need to pay 9.6 EUROS (11.3 USD) in handling fee for each package. If this was shipped in one shipment I would only have to pay handling fee once. This means I had to pay 48 EUROS (57 USD) extra because this was shipped in many small shipments. I tried to contact support and let them know how costly it is for me to get this in many shipments but they claim they are doing this to get cheaper shipment which is not in my case. When asking further and try to get them to understand my situation they just gave me a link to the FAQ on their site which basically means they did not read my message, did not understand or just could not care less.
william2005
January 31, 2026
"I was kind of expecting some annoying..."
I was kind of expecting some annoying customs issue, but the duties were shown clearly upfront. Not exactly something I love paying, but at least there was no hassle or surprise charge.
James.postlewait
January 29, 2026
"Package arrived, but the updates were frustrating"
I ordered from glitchproductions and my package did eventually show up, so at least that part was fine. Nothing was damaged and the items were okay, but the delivery took longer than I expected. The tracking barely updated for a few days, and when I tried to get more info, the answers felt kind of inconsistent, which made the waiting even more annoying. I might order again, but definitely not if I need something quickly.
Brandon.lee
January 23, 2026
"Glad they actually ship internationally"
I was actually really happy to find out glitchproductions.store ships outside the US, because a lot of merch stores won’t deliver to my country at all. The checkout was simple, and I liked that the shipping cost showed up before I paid.
It did take a little longer than I was hoping, but that’s normal for an overseas order. The package arrived in good shape and the tracking updated most of the time. I’d give it 4 stars mainly because the shipping isn’t exactly cheap.
melinda1994
January 19, 2026
"Easy enough to use, just caught me at a bad time"
The site was easy to get around. I found what I needed fast, the menu made sense, and checkout loaded without any issues. If I seemed a little annoyed, it was probably just bad timing on my end because I was in a rush. The browsing itself was smooth and not confusing at all.
Lula_bush87
January 17, 2026
"Checkout felt more limited than it should"
I was ready to place an order, but the payment options kind of stopped me in my tracks. Maybe it’s just me reading between the lines, but it felt like they were pushing me toward methods I don’t really use or making me create another account I didn’t want. I expected the usual easy choices, and instead checkout felt more complicated than necessary. I ended up leaving without buying anything. For me, this should’ve been a much smoother process.
kathleenmatas7566
January 10, 2026
"Decent merch, but I’d wait for a sale"
I’d probably buy from glitchproductions.store again, but only if there’s a sale. Overall, the merch I got was decent and I don’t regret the order, but the pricing felt a little hit or miss. Some items seemed fair, while others felt kind of expensive for what you actually get. Shipping also added up faster than I expected. If you’re a big fan of the merch, it’s not a bad place to shop, but I wouldn’t go in expecting an amazing deal.